Shipping & Returns

Thank You, To All Those
Patient, Understanding Consumers
With All Your Support

We Are Not affiliated With
Any Name Brand Manufactures

We Provide Free Services
With Information For The
Public And Our Industry
To Identify Locate, Purchase
& How To Use These Custom Parts

THIS IS A CUSTOM SERVICE
THE TIME TO PROCESS
YOUR ORDER CORRECTLY
HAS SEVERAL
STEPS TO PREPARE IT FOR SHIPPING

Your Selected Shipping Options
DO NOT Reflect Processing Time
We do give priority to orders with express shipping, but no ship dates are guaranteed.

Check Your Order Status After Ordering To View Estimated Ship Date
(Customer Service in the Site Header)

CUSTOM PARTS PROCESS TIME:
7 - 10 BUSINESS Days

MANY PARTS WILL HAVE THÍEIR SPECIFIC
PROCESSING TIME LABELED:
3 To 5 BUSINESS DAYS

SPECIAL ORDER PARTS: 3 TO 4 WEEKS

Standard Part Orders
Ship Within 3 - 5 BUSINESS DAYS
Do Not Count Holidays Or Weekends
Custom Parts & Custom Products
Can Be 7 to 10 BUSINESS DAYS
and will specify different processing times

We are currently unable to
process & ship orders same day
We do offer overnight shipping when
your order has finished being processed

Multiple Products Per Order may
have additional processing time
Inventory & Pricing can change at anytime
Some Custom Ordered & Hard To Find Parts
May take 3 to 6 weeks & longer for delivery
We do provide Free Services
to Help Locate Them

Custom Fabricated Replacement Products:
Custom Cut Vertical Tracks,
Louvers, Rollers & Shade Kits
ARE PAID IN FULL TO PROCESS

DUE TO THE CUSTOM FABRICATION
BUILT TO SPECIFIC SIZES & COLORS
THESE ARE NON REFUNDABLE PRODUCTS
Up to 3 - 4 Weeks
STORE CREDITS MAY APPLY

DUE TO CREDIT CARD & OTHER PROCESS FEES
WE DO HAVE A
MINIMUM PARTS ORDER
The minimum charge is there to cover the basic costs of sending the order.
You can create your order by ordering any combination of parts you would need
while most repairs need several different parts & only 1 each.
We allow you to build your own minimum order so we had to set a dollar limit,
not how many parts we make you buy that you don't need.
We do not mark up shipping or make you buy a pack of 10 only, you can buy just one.

4.95 ONLINE MINIMUM PARTS ORDER
$14.95 TOLL FREE PHONE MINIMUM PARTS ORDER

You will receive Email Confirmations, & Notifications during processing of your order. You can also contact our Customer Service By Internet
Live Chat, Email, or by Phone

For More Information & Phone Orders
Monday thru Friday 9am to 4pm mst

Mondays, and early mornings are busiest.
Please expect hold times if calling during these hours.
Toll Free 1-877-215-0069
Fax 520-745-1277 Local 745-1275
Thanks For Your Patience

Email Us

US POSTAL EXPRESS SHIPPING INFORMATION

The EXPRESS Shipping options only changes the
"Shipping Method."
Not how fast the order is processed to be filled and packed.

EXPRESS orders are considered priority.
Saturday Delivery, and Same-Day Processing Unavailable.

We are dedicated to providing you with the current status of your order. Please allow our email to be accepted by your provider service. We guarantee you will only receive information about your order.

Your order will receive additional confirmation emails with
scheduled shipping dates

Out of Production Parts:

Due to problems caused from processing orders
for Out Of Production, Discontinued &
Hard To Find CUSTOM LIMITED PRODUCED Parts
We are now providing
Classified Adds to Help Find These Parts

These Classifieds will be available to our industry's
Qualified Fabricators, Retailers, Installers
to help find these parts for you

Our Customer Service will be only available
for Current In Stock Orders

Classified Add Support Will Be Available
Information & Status of locating your part will be
displayed there with email updates upon request

NO BACK ORDERS